Questions companies ask before they trust Nura.
Answers to common questions about Nura, company memory, integrations, permissions, security, data, AI agents, MCP, and early access.
Short answers. Clear limits.
Links to the full record when more detail matters.
01What is Nura?
Nura is the memory layer for your company. It helps people and authorized agents recover decisions, context, and operating knowledge from approved workplace tools, with source, owner, date, and status attached when available.
Product02Is Nura an enterprise search product?
Not primarily. Search helps you find records. Nura is designed to help you recover the decision or operating context that still holds and understand the evidence behind it.
Product03How is Nura different from a wiki or knowledge base?
A wiki depends on people manually writing and maintaining pages. Nura starts with the context the company already creates and keeps the resulting memory connected to its sources, ownership, status, and history when available.
Product04Does Nura replace Slack, email, docs, or other workplace tools?
No. Nura works with the places where the company already communicates, decides, and documents work. It adds a memory layer across that context rather than asking teams to move everything into a new system.
Product05What happens when a decision changes?
The new decision can become the current memory while the earlier context remains distinguishable as history. That makes it possible to understand what changed without pretending the old decision never existed.
Product06What happens when sources conflict?
Nura keeps the available evidence visible so the disagreement can be reviewed. When a later decision clearly supersedes an earlier one, that relationship can remain part of the memory instead of erasing the history.
Product07Does Nura respect permissions?
Nura is built around approved workplace sources and permission-aware access. A person or authorized agent only receives the context available to that identity and workspace.
Security08Can AI agents use Nura?
Yes, when an agent is connected and authorized. Nura can provide the current company context, ownership, and constraints the agent needs before it takes an allowed action.
AI agents and MCP09Is Nura the source of truth?
Nura does not replace the underlying evidence. It helps the company recover and interpret memory while keeping the path back to the original source available for verification.
Product10How does Nura know what is current?
Nura weighs signals such as recency, source type, scope, ownership, and later changes, then shows the supporting reasoning and sources. Material decisions should still be checked against the original evidence.
Product11What does Nura connect to?
Nura connects to a broad range of workplace tools across communication, documents, CRM, project management, engineering, customer support, meetings, productivity, sales, and more. Specific capabilities can vary by integration, so the directory should describe what Nura can use from each connected tool.
Integrations12Does an agent get broader access than a person?
No. Agent retrieval should respect the same source and workspace permissions tied to the requesting identity.
AI agents and MCP13Is Nura secure?
Nura is designed around admin-controlled integrations, permission-aware retrieval, and source-backed answers. The Security and Trust Centre pages distinguish what is live today from what is planned.
Security14Does Nura train on customer data?
Nura does not use Customer Data to train models shared across Nura customers. Keep this answer aligned with the current Privacy Policy and customer agreement.
Data and privacy15Is the API generally available?
No. Treat the API as early access until Nura explicitly changes its public availability status.
API16How do I get access?
Submit the early-access form with the recurring question or workflow you want Nura to support. The team will review the request and follow up directly.
Early access